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  • Nhan đề: Improving service quality in public transportation systems using automated customer feedback /Anselmo Stelzer a, ⇑ , Frank Englert b , Stephan Hörold c , Cindy Mayas

Tác giả CN Stelzer,Anselmo
Nhan đề Improving service quality in public transportation systems using automated customer feedback /Anselmo Stelzer a, ⇑ , Frank Englert b , Stephan Hörold c , Cindy Mayas
Từ khóa tự do Public transport
Từ khóa tự do Dispatching
Từ khóa tự do Customer feedback
Nguồn trích Transportation research part E: logistics and transportation review2016-5 Số: 1 Tập: 89
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100 |aStelzer,Anselmo
245 |aImproving service quality in public transportation systems using automated customer feedback /Anselmo Stelzer a, ⇑ , Frank Englert b , Stephan Hörold c , Cindy Mayas
653 |aPublic transport
653 |aDispatching
653 |aCustomer feedback
773 |tTransportation research part E: logistics and transportation review|v89|i1|d2016-5
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