Tác giả CN
| Stelzer,Anselmo |
Nhan đề
| Improving service quality in public transportation systems using automated customer feedback /Anselmo Stelzer a, ⇑ , Frank Englert b , Stephan Hörold c , Cindy Mayas |
Từ khóa tự do
| Public transport |
Từ khóa tự do
| Dispatching |
Từ khóa tự do
| Customer feedback |
Nguồn trích
| Transportation research part E: logistics and transportation review2016-5
Số: 1
Tập: 89 |
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002 | 6 |
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004 | FEF0499F-6CE7-4C93-908B-44977D7F7B4F |
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005 | 201706210931 |
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008 | 081223s vm| vie |
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009 | 1 0 |
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039 | |y20170621093826|zcuonglv |
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100 | |aStelzer,Anselmo |
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245 | |aImproving service quality in public transportation systems using automated customer feedback /Anselmo Stelzer a, ⇑ , Frank Englert b , Stephan Hörold c , Cindy Mayas |
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653 | |aPublic transport |
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653 | |aDispatching |
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653 | |aCustomer feedback |
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773 | |tTransportation research part E: logistics and transportation review|v89|i1|d2016-5 |
---|
890 | |c1|a0|b0|d4 |
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